Please note that there are websites pretending to be British Council IELTS registration sites. They are not associated with us and we are not responsible for the content on those sites. Before you enter any personal details, please make sure that you are using our secure online registration system and check that “British Council” is spelt correctly.
A Dedicated Exams Customer Service
We have a dedicated Exams Customer Services team in operation at our Napier Road centre to serve you better. For exams-related enquiries, in-person registration and exam certificate collection, our operating hours are as follows:
|Monday - Thursday||09.30 - 16.00|
|Friday||09.30 - 15.00|
Monday to Friday lunch break at 12.00 - 13.00 WIB;
Saturday, Sunday and public holiday
Customers may experience longer waiting times during our service peak hours. Alternatively, email us at email@example.com for all your exams-related enquiries.
The contact centre of Examinations Services in Jakarta has been affected by a connection failure. It cannot be reached from external telephone lines. We have raised this to the attention of our supplier, and we are awaiting further updates as service restoration time-line is not yet available.
We will provide an update as soon as we get it from our supplier. We truly apologise for any inconvenience caused. In the meantime please refer your inquiry via email to firstname.lastname@example.org