Every year, over 2,9 million people from 140 countries sit international exams through the British Council. Our globally recognised qualifications help students to attend the best universities, find amazing career opportunities and set themselves up for a more rewarding life.

Trusted by teachers, governments, employers and students, the British Council offers support and advice – and ensures the integrity of the exams system at every stage.

A Dedicated Exams Customer Service

We have a dedicated Exams Customer Services team in operation to serve you better. For exams-related enquiries, in-person registration and exam certificate collection, our operating hours are as follows:

Day Operating Hours
Monday - Thursday 09.30 - 16.00 WIB


Monday to Friday lunch break at 12.00 - 13.00 WIB;

09.30 - 15.00 WIB
Saturday, Sunday and National holiday Closed

Customers may experience longer waiting times during our service peak hours. Alternatively, email us at exams@britishcouncil.or.id for all your exams-related enquiries.