At the British Council, the health and safety of our staff, customers and the communities in which we operate is our top priority. Thank you for working with us as we follow the advice of the health authorities and government in our response to the spread of Covid-19 in Indonesia.

Following the directive on safe distancing issued by the Indonesia government on 23 March 2020, we have re-designed our test layouts to ensure that test takers and staff maintain a one metre separation at all times. We have also adopted important additional hygiene measures that have been dictated by the government. Please click below for more details of these. 

IELTS update

The current situation for IELTS in Indonesia is that tests until 18 June are cancelled.

Re-scheduling and refunds

IELTS test takers who have registered for a test up to May 2020 can request to re-schedule their test date by up to three months or take a refund through our standard processes (an administration fee will be deducted).

We have made the following exceptions for test takers who can request to re-schedule their test date by up to three months or take a full refund without a deduction:

  • are currently in a country or place that would face quarantine on arrival in Indonesia, and are therefore are unable to travel to Indonesia for the test
  • are under 14-day compulsory quarantine order, 14-day medical surveillance or other self-quarantine order, as required by the Indonesia government
  • have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

If any of the above apply to you, please make a request by completing "the test date rescheduling and refund form". 

On the form, select ‘Other’ and indicate ‘Covid-19’ in the ‘Grounds for Application’ section. Note that you do not need to attach supporting documents to your request. E-mail the form to exams@britishcouncil.or.id. We will send a confirmation within five working days. However, we will not be able to process any refunds until our office re-opens, in line with Indonesia government policies.

Cambridge International Examinations update

Cambridge International announced on 23 March that all May/June 2020 exams are cancelled globally. This includes Cambridge IGCSE, Cambridge O Level, Cambridge International AS & A Level, Cambridge AICE Diploma and Cambridge Pre-U. 

The final date to defer your test, withdraw your application or apply for grading was 1 May 2020. The session system has now been closed and no further amendments can be made.

Pearson Edexcel examinations update

The final date to defer your test, withdraw your application or apply for grading was 12 May 2020. The session system has now been closed and no further amendments can be made.

We have contacted the affected exam takers with the above information. If you need more assistance, please our customer service team at exams@britishcouncil.or.id Note that due to a high volume of enquiries, we may take several days to reply.

Professional and other exams update

The list below shows the status of our professional and other exams. Test takers should read the special test taker measures (in the expandable section below) and be fully prepared to comply. 

Please do not attend your exam if: 

  • you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Indonesia government 
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

Re-scheduling and refunds

If your exam is cancelled or you are unable to attend your exam, please contact your exam board directly, so that they can manage any refunds or re-scheduling with you.

Exam board / type Scheduled dates Current status Status update expected
ACCA June 2020 Cancelled Click for update from the exam board
ICAEW June 2020 Cancelled Click for update from the exam board
CIPS May 2020 Cancelled TBA
Chartered Insurance Institute (CII) April 2020 Postponed until October 2020 TBA
NEBOSH June-July 2020 Tentative TBA
Simon Fraser University April 2020 Cancelled Refer to exams@britishcouncil.or.id for further information since we will review it case by case.
Robert Gordon University May 2020 Cancelled Refer to exams@britishcouncil.or.id for further information since we will review it case by case.
Other university and professional exams 1-5 April 2020 Cancelled Refer to exams@britishcouncil.or.id for further information since we will review it case by case.

Test taker special measures during the Covid-19 situation

Self-declaration form:

All test takers must sign a declaration form at the entrance of the exams area on test day to declare that they are eligible to attend the test session.

Please do not attend your test if: 

  • you are under a 14-day compulsory quarantine, stay-at-home order, medical surveillance or a self-quarantine order, as specified by the Singapore Government 
  • you have a high temperature, persistent cough, difficulty breathing or other flu-like symptoms.

Under 18s

Test takers under 18 years of age are strongly recommended to be accompanied by an adult until the necessary checks at the entrance of the test venue have been completed. If you are then excluded from the test, you and your accompanying adult must leave immediately. If you have not been given permission to leave the test venue unaccompanied, you will be escorted to a holding area until an adult comes to pick you up. Our staff will follow the British Council child protection policy and procedures when they proceed with this arrangement.

On test day: 

  • We advise you to report an additional 30 minutes prior to the previously specified arrival time of the test  
  • We are implementing temperature screening in the test venue before test takers enter the exams area. Test takers with symptoms of fever will not be able to take the test
  • Please follow basic hygiene practices such as using hand-sanitiser provided on test day and regularly washing your hands
  • Please maintain a one metre distance from other test takers or staff wherever possible
  • You are welcome to/should bring with you, a face mask that covers your mouth and nose. You may be requested to remove this for identification or other purposes. 
  • For speaking tests staff and examiners may/will also wear a face mask. Neither the test taker nor the examiner can insist that the other remove or put on a mask for the purpose of the interview
  • All test venues will be thoroughly cleaned prior to the start of the test. For computer delivered tests, equipment will be cleaned between sessions
  • You will be asked to take any stationery you use at the venue away with you except scratch paper, notes or workings sheets.

After your test:

If you are diagnosed with Covid-19 within 14 days after you take your test, please report this to your test centre by email. This will help ensure we can communicate with other test takers and follow local health authority and government advice.

For general information on Covid-19 in respect to studying in the UK and UK qualifications please see: https://study-uk.britishcouncil.org/moving-uk/coronavirus.

For more information or assistance, please contact our customer services team at exams@britishcouncil.or.id.