Find out more about our corporate training in Jakarta
Frequently Asked Questions
1. What is the standard group size?
- We recommend 16-20 participants for each group.
- The better the ratio of trainer to participants, the more chance there is for the trainer to give personal support and guidance.
- For larger groups, training delivery will have to be different from our usual style to suit the participants and the logistics of training.
2. How long are the training programmes?
- Programmes are usually between 20 to 40 hours long divided into two- or three-hour sessions depending on your team's availability.
- We work with clients to design a programme that is flexible in terms of course and session length.
3. What kind of business skills training do you provide?
We provide training for both written and spoken communication. Below are some of the most common training programmes we customise
Writing Effective Emails and Memos
Effective Negotiation Skills
Handling Difficult Customers and Colleagues
4. Are programmes delivered in different levels, e.g. elementary, intermediate, advanced?
- The programmes are skills-based and designed suitable for a range of levels.
- There is an initial needs analysis and placement stage before the start of the programme. This helps our team to design relevant content for the particular participants and match it to their language proficiency.
- Workshops are delivered without a placement session and the focus is on the development of a specific skill, which is independent of the participants’ level of language proficiency. Participants should be at an intermediate level to understand the course materials and communicate with other participants and the trainer.
5. What is the purpose of the Placement Test and Needs Analysis?
- The placement test is part of our needs analysis process and gives us a clear idea of participants’ general language abilities. Based on the results, our trainers develop appropriate content to fit participants’ linguistic needs and abilities.
- This also gives the client a general idea of the participants’ overall language proficiency before the start of training.
6. How is the success of the course measured?
- In a typical 30-hour programme, participants are assessed six times to provide pre- and post-task feedback and improvement. These assessment points are included in the course outline and provides the client with an overview participants’ progress throughout the programme.
If requested, we can do an initial (pre-course) assessment where the learners’ written or spoken language is recorded and compared with a similar (post-course) assessment at the end of the course. This comparison will show the participants’ progress as a result of the training.
An end-of-course report which includes overall learning achievements, recommendations, and individual performance is given to the client at the end of the programme. If there are specific metrics your company would like to use, we will incorporate them.
7. Are all British Council trainers native speakers of English?
The British Council is an equal opportunities organisation and trainers are employed on the merits of their educational background, professionalism, teaching/training abilities and experience. As a result, there are both native and non-native trainers who carry a wealth of experience in delivering training and workshops in a variety of contexts internationally.
8. Can we request a native speaker of English?
Yes, you can but did you know that:
English is the official language in over 50 sovereign states and there are hundreds of dialects and accents which are all considered native varieties of English, but they are not all considered standard English.
People who speak English as their second or third language outnumber native speakers by about 3 to 1.
We communicate with people from different countries everyday and we need to be trained to understand a wide range of accents.
In leading ELT organisations, high proficiency in English is an important criterion in the recruitment and ongoing assessment of English language teachers and not their ‘nativeness’, as the best teachers of English are those with experience and professional preparation in their field, regardless of their own linguistic backgrounds.
Non-native English speakers usually possess an advanced understanding of cultural sensitivity and are excellent role models for English learners.
9. What are the advantages of customised courses over coursebook based courses?
- Most coursebooks are Euro/US centric and do not offer enough local context for some learners (who do not work in a multinational context for example).
- Most coursebooks follow a similar grammar syllabus. The needs of the group are rarely linear. Customisation makes sure no time is wasted and that participants get to focus on exactly what they need.
- Many Business English participants are looking for more skills practice which means many books need to be adapted/customised by the trainer anyway.